Job Description

Rep, Account Reconciliation

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Hours: Mon - Fri days

The Account Reconciliation Specialist provides reconciliation and resolution to all CTCA hospital and physician accounts and is the sole stakeholders who make all necessary adjustments to a Patients Account.  The Account Reconciliation Specialist complete all centralized adjustments for Patient Accounts and are responsible for all manual post billing adjustments to a patients account. The Account Reconciliation Specialist research account adjustments by performing the following: review of all applicable EOB’s, review of all payments, review of CTCA Contractual agreements and Patient specific agreements. The Account Reconciliation Specialist have extensive knowledge of each site’s Financial Policies and apply adjustments according to the guidelines outlined per the policies.  The Account Reconciliation Specialist are responsible for adding statement messages to accounts for proper receipt of statements and adjusting to correct Financial Class. The Account Reconciliation Specialists  report directly to the Account Reconciliation Supervisor.

Education and Experience

  • Must be a High School graduate or equivalent with strong analytical skills. Associate Degree Preferred.
  • Must have minimum of 3-5 years A/R experience in a hospital or physician healthcare setting or similar customer service position.

Knowledge and Skills

  • Must have good written and verbal communication skills.
  • Must be analytical
  • Knowledge of PC and other office equipment with Windows experience a plus.
  • Must have experience with ICD-9 coding, insurance terminology and ability to read an Explanation of Benefits.
  • Must have outstanding telephone communication and customer service skills.
  • Must be efficient, reliable, goal orientated and adaptable to change while maintaining productivity levels.
  • Must be able to perform routine mathematical, color coding and alphabetizing functions.
  • Must have excellent organizational skills, and be able to manage multiple priorities.
  • Must be Team oriented.
  • Must be courteous and professional.
  • Must be capable of operating all required computer applications
  • Maintains accurate patient demographics and insurance information
  • Routinely updates account comments of each account worked.


We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit: to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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