Job Description

Relationship Manager

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Job Overview

The Relationship Manager under the Community Engagement & Outreach Team (CEOT), is responsible for business development (self-generated) and relationship management efforts by initiating proactive outreach and engagement to current/prior/new patients, caregivers, CFCN/CF/OJOH members, and others to develop/deepen/maintain relationships and prospective patient referral sources. Also responsible for developing/maintaining new/organic B2B and B2C contacts and centers of influence through face-to-face contact, event-driven and employer-driven efforts. Exceptional knowledge of SalesForce CRM and Intake functions - with ability to complete end-to-end functions (Advocate/Facilitator/Relationship Manager/NPES/TTT).

Requires a very seasoned, strategically minded relationship manager with the following skills: planning, sales, organization, presentation, customer service, public speaking, (deep) relational skills and experience.

The fundamental measure of success for the Growth Relationship Manager is new patient acquisition growth.

Job Requirements

Bachelor’s degree required; graduate degree preferred (healthcare-concentrated is a plus). Extensive relationship management / sales experience required (7-10 years recommended). Healthcare / clinical experience preferred. Intake experience preferred. SalesForce CRM experience preferred. Highly self-motivated / high performing Lifting of up to 10 lbs

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit:  Jobs.cancercenter.com to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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