Job Description

Employment Status:
Full time
Job Function:
Management and Leadership
Department:
450001 Growth Strategy-Mgmt

We Fight Cancer: Care That Never Quits®

Cancer Treatment Centers of America® (CTCA®) delivers an extraordinary patient experience we call Patient Empowered Care®. We deliver state-of-the-art, high quality care through an integrative model where a team of experts puts patients at the center of their own care. Every day, you will help patients win the fight against cancer. Every day is challenging and rewarding beyond your imagination.

 

A Culture of Teamwork, Empowerment & Development

CTCA provides Stakeholders with exceptional support and easy access to a wide range of tools and resources they need to bring the best of themselves, every day. Our benefits, wellness, and compensation programs lead the market. Imagine access to your own personal health coach! We also provide extensive training and career development opportunities that encourage professional and personal growth—it is a point of pride. We empower our Stakeholders to deliver the highest standard of care, which we call the Mother Standard®.

 

Position Overview

The Physician Liaison is responsible for developing, implementing, and tracking a strategy for delivering patient referral business from the medical community. The position represents CTCA in the medical community, managing and nurturing relationships with targeted medical professionals in designated market areas with a goal of securing both episodic and comprehensive qualified patient referrals to SERMC. The position requires innovation to implement strategy and process flow, as well as implement relationship management and operational best practices.

Relationships will be built by conducting effective office visits, presentations, attending conferences, and facilitating hospital tours to educate referring and new physician partners on services offered at CTCA. The Physician Relations Market Manager will also be responsible for the strategic messaging and positioning of CTCA to each prospective referral group, including promoting CTCA-hosted CME events and contributing to the development of content appropriate branded materials. 

This role will require significant amount of time in the designated market area(s) and will also identify and report unmet needs and operational enhancement opportunities from the marketplace.   

Excellent strategic planning, organization, presentation, customer service and relational skills are required.  Medical or pharmaceutical sales experience and experience with Crimson Market Advantage or other Customer Relations Management (CRM) software is preferred.

The fundamental measure of success for the Physician Liaison is patient acquisition growth.

 

Key Position Qualifications

  • Minimum of a BS/BA in Marketing, Business, Public Relations or a related field. 
  • Minimum of 3-5 years experience in marketing or health care, preferably in health care marketing or business development. 
  • Medical or pharmaceutical sales experience desired.
  • Experience with Crimson Market Advantage or other Customer Relations Management (CRM) software desired.
  • Experience with a high quality consumer brand desired.
  • Proven track record of successful relationship building and nurturing.
  • Knowledge of the healthcare industry required; oncology experience a plus.
  • Demonstrated sales success and other goal achievement.
  • Excellent written, verbal, and presentation skills.
  • Strong interpersonal and customer service skills and team building capability.
  • Strong analytical skills and the ability to extract pertinent information from data sources.

 

  The Best Place to Work

We call ourselves Stakeholders because we all have a stake in the care and success of every patient. Today, CTCA Stakeholders deliver healing and hope to patients fighting complex and advanced cancer in Atlanta, GA, Chicago, IL, Philadelphia, PA, Phoenix, AZ and Tulsa, OK. Each of our hospitals, and corporate entities, earned a Best Place to Work distinction and receives numerous accreditations that celebrate our culture of clinical quality, innovation, high performance and wellness.

 

Beyond The Resume, What We Look For

We select people with talent—people who value working with others and thrive in an environment of continuous improvement. We are creative and resourceful problem solvers. We are inventors and innovators. As a CTCA Stakeholder, you make the difference in the life of a patient. Do you see yourself working with a passionate team in a